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Showing posts from December, 2025

FinFlo Account Deletion Policy

 Overview: This Account Deletion Policy outlines the procedures and guidelines for users who wish to delete their accounts on the FinFlo platform. Account Rectification/Deletion Request: Users can request the rectification or deletion of their accounts by submitting a formal request through email or phone as specified in the Privacy Policy on the Website and App. The request should include the user's full name, username, and any other information necessary to identify the account. Verification: To ensure the security and privacy of our users, FinFlo will verify the identity of the account owner before processing the deletion request. This may involve confirming account details, requesting additional information, or using multi-factor authentication. Processing Time: Account deletion requests will be processed within 7 business days after successful verification and any other timelines as stipulated in the Data Protection and Privacy Act, 2019. During this period, users may not...